SMS Terms & Conditions

Effective: October 19, 2026

1. Program

These terms apply to ComplexTech Business Messaging (the "Program"), a business-to-person text messaging program operated by ComplexTech LLC, 726 US Route 202 S, Suite 320-175, Bridgewater, NJ 08807. Through the Program, ComplexTech LLC sends operational text messages from (908) 332-9605 to its own employees, contractors, and clients who have agreed to receive them. Every message identifies ComplexTech and includes opt-out instructions.

2. Message types

The Program sends only operational, work-related messages:

  • Scheduling messages, such as confirmed or changed site visits, service appointments, and work shifts
  • Job and project status updates
  • Appointment and meeting reminders
  • Requests for documents or forms, such as agreements, onboarding paperwork, or approvals
  • Account and service notices, such as scheduled maintenance or service changes

The Program does not send:

  • No marketing, advertising, sales, or promotional messages
  • No personal or social messaging, and no person-to-person conversational use
  • No purchased, rented, or shared phone number lists

Examples:

  • ComplexTech: Your site visit is confirmed for Tue 10/21 at 2 PM. Reply C to confirm or call 732-709-5180. Reply STOP to opt out.
  • ComplexTech: Project update: your security assessment fieldwork is complete and your draft report will be ready by Fri 10/24. Reply STOP to opt out.
  • ComplexTech: Reminder, please sign and return the updated contractor agreement by Friday: https://complextech.com Reply STOP to opt out.
  • ComplexTech: Service notice: scheduled maintenance on your managed security monitoring Sat 10/25, 10 PM to midnight ET. No action needed. Reply STOP to opt out.

3. Consent

You receive messages only after you opt in. Employees and contractors give written consent at onboarding. Clients give written consent by email or in their service agreement, or by texting START to (908) 332-9605. Consent may also be given by phone using the script on the program page. Every consent is kept in ComplexTech's consent records with the date, time, method, and phone number. Consent is optional and is not a condition of purchase, service, or employment.

4. Message frequency and cost

Message frequency varies. Message and data rates may apply according to your mobile plan. ComplexTech LLC does not charge for messages.

5. Opting out

Reply STOP to any message to cancel (STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, REVOKE, and OPTOUT also work). You will receive one final confirmation message and no further messages unless you opt in again by replying START:

ComplexTech: You are unsubscribed from ComplexTech LLC texts and will receive no further messages. Reply START to resubscribe.

Replying START after opting out resubscribes you, and you will receive:

ComplexTech: You're subscribed to work-related texts from ComplexTech LLC. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Opting out of texts does not affect your employment, contract, or service with ComplexTech LLC.

6. Help

Reply HELP (or INFO) to any message, email domains@complextech.com, or call 732-709-5180. The HELP reply is:

ComplexTech: Work-related texts from ComplexTech LLC. Help: domains@complextech.com or 732-709-5180. Msg & data rates may apply. Reply STOP to opt out.

7. Carriers

Supported carriers include major U.S. carriers. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your information is handled under our Privacy Policy. Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes, and we do not sell or rent them.

9. Changes

We may update these terms. Changes are posted on this page with a new effective date.

10. Contact

ComplexTech LLC
726 US Route 202 S, Suite 320-175, Bridgewater, NJ 08807
Email: domains@complextech.com
Phone: 732-709-5180